Job Qualifications

• Graduate of any 4 year course or vocational/associate course.
• Computer literate; proficient using Microsoft Office Applications.
• Previous office experience and understanding of office procedures and processes a major plus.
• Confident using office machinery (printers, fax machines, photocopiers etc.).
• Strong verbal communication skills; excellent customer service skills.
• Willing to work immediately.

Job Duties and Responsibilities:

• Attends to customer concerns / queries through different channels such as but not limited to Landline, E-mail and Social Media Channels.
• Encodes customer sales order.
• Coordinates with Warehouse Officers as to delivery and pick-up concerns.
• Updates customer receivables data.
• Follow-up payments from customers.